Returns & Exchanges

At Eclisse, we want you to be completely satisfied with your home selections, which is why we offer a 30-day window for returns on all eligible items. All returned products must be in their original packaging and unused condition to ensure a full refund to your original payment method.

1

Initiate Your Request

Log into your Eclisse account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Prepare the Package

Carefully pack your items in their original protective materials and include the printed return slip inside the box to ensure accurate processing.

3

Ship the Item

Affix the pre-paid shipping label provided in our portal to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods for quality assurance, your refund will be processed and credited back to you within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing