Frequently Asked Questions

Everything you need to know about curating your dream home with Eclisse.

What is the typical delivery timeframe for furniture?

Standard shipping usually takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.

Do you offer international shipping for home decor?

Currently, Eclisse ships to the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.

How can I track the status of my order?

Once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment in real-time.

Are your wood products sustainably sourced?

Yes, Eclisse is committed to sustainability. All our wooden furniture is crafted from FSC-certified timber and finished with low-VOC stains to ensure safety for your home and the planet.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm for larger home investments.